Twin Cities VW Club respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
Information Collection
Twin Cities VW Club only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.
Use of Information
Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by Twin Cities VW Club to respond to your inquiries, supply you with requested information on Twin Cities VW Club products and services, or track orders you place with Twin Cities VW Club. Authorized third parties may be utilized by Twin Cities VW Club to collect, track and process such information. If you have submitted personal information to Twin Cities VW Club electronically and would like it removed or modified, please email us at TwinCitiesVWClub@gmail.com. We will use reasonable efforts to comply with your request.
Children and Parents
Twin Cities VW Club does not intend to collect personally identifiable information from children under age 13 without permission of the child’s parent or legal guardian. Children under the age of 13 should submit personally identifiable information to Twin Cities VW Club only with the explicit permission of their parent or legal guardian. Where appropriate, Twin Cities VW Club will instruct children not to submit personal information. If your child has submitted personal information and you would like to request that such information be removed, you may do so as indicated above and Twin Cities VW Club will use reasonable efforts to comply with your request.
Other important information
The Twin Cities VW Club Web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Additionally, some of our Web pages may contain “cookies,” which are data that may be sent to your Web browser and stored on your computer. This allows our server to “recognize” you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.
Twin Cities VW Club reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through Clover. When processing payments, some of your data will be passed to Clover, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Clover Privacy Policy for more details.